The Frost & Sullivan Best Practices Awards recognize and honor best-in-class companies that have
demonstrated excellence in their respective industries. Frost & Sullivan analysts identify award recipients
from in-depth interviews, analysis, and extensive secondary research. To distinguish best practices, they
typically study companies’ revenues, market shares, capabilities, and overall contribution to the industry.
For this Customer Value Leadership Award, Frost & Sullivan analysts independently elucidated the
following key benchmarking criteria:
1. Growth Potential
2. Customer Service Experience
3. Customer Ownership Experience
4. Customer Purchase Experience
5. Operational Efficiency
myHealth Sentinel Pte Ltd, is the recipient of the 2021 Singapore Remote Patient Monitoring Customer Value Leadership Award.